Contact Management

Know Who to Work, What Happened, and What Comes Next

AGENTVIEW turns your contact database into a working part of your business—helping you organize leads, stay on top of follow-up, keep conversations in context, and carry the relationship into the transaction.

Your Database, Ready to Work

Turn a Growing Contact List Into a Clear Daily Workflow

AGENTVIEW helps you quickly understand who is in your database, who needs attention, what has already happened, and what you need to do next.

Know Who to Work

Organize new leads, active prospects, buyers, sellers, past clients, and the groups that matter to your business.

Know What Happened

Open the relationship and see notes, activity, communication, follow-up, and the context you need before reaching out.

Know What Comes Next

Use reminders, TouchBase Recommendations, FlowLogic, communication tools, and transactions to keep the relationship moving.

How It Works in Your Business

One Contact Record Follows the Relationship as It Grows

The same person can move from a new lead to an active prospect, a client, and eventually a closed transaction. AGENTVIEW keeps that journey connected.

01

Lead Comes In

The contact enters your database.

02

You Organize It

The contact lands in the workflow you use.

03

You Work It

Follow up with the history and context in front of you.

04

It Becomes Business

The relationship continues into the transaction.

Organize Around the Way You Work

Open AGENTVIEW and Go Straight to the Contacts You Need

New leads arrive. Prospects move forward. Clients go active. Past clients come back into focus. Your database is constantly changing.

Smart Lists and Smart Tabs let you create working views around those real business stages, while FlowLogic helps move contacts based on the rules you define.

Custom Smart Lists
Smart Tabs
Types, statuses and labels
FlowLogic automation
AGENTVIEW AV2 contacts, Smart Lists and FlowLogic workflow
AGENTVIEW AV2 TouchBase recommendations and contact history
Follow Up With Context

Know Who Needs Attention Before the Opportunity Goes Quiet

Follow-up becomes much easier when you do not have to rely on memory or search through the entire database to figure out where you left off.

TouchBase Recommendations

Surface contacts that may need attention so you have a practical place to start your follow-up.

Contact History

See activity, notes, communication, and important updates before you make the next call or send the next email.

Follow-Up Reminders

Tie the next action directly to the contact instead of keeping it in your head or on a separate note.

The Relationship in One Place

Open a Client and See the Story Before You Take the Next Action

The contact profile brings the working pieces of the relationship together so you can understand the client without reconstructing the story every time you come back.

AGENTVIEW AV2 complete client contact profile

Details & Notes

Keep the information and context surrounding the client together.

Communication

Keep calls, email, and client interactions close to the relationship.

Follow-Up

See reminders and the next actions connected to the contact.

Transactions

Carry the same relationship into buying, selling, or leasing business.

Take Action From the Relationship

Work the Client Without Turning Contact Management Into Another To-Do List

Once you know who you are working and why, AGENTVIEW gives you practical ways to act on the relationship.

Make the Call

Use the built-in Phone Dialer and keep helpful scripts available while you work the contact.

Send the Email

Reach out from the contact workflow and keep the conversation tied to the relationship.

Create the Transaction

When the opportunity becomes active business, create the transaction from the same client relationship.

Practical Database Tools

Bring In the Contacts You Already Have—and Put Them to Work

Your business does not start from zero. AGENTVIEW helps you bring an existing database into the workflow and gives you useful ways to work those contacts once they are there.

Import Contacts From CSV

Bring over contacts from spreadsheets, Google Contacts, Outlook, or an existing database.

Upload the file, map your columns to AGENTVIEW fields, and start working from one organized database.

Turn a Contact List Into Direct Mail

Filter the contacts you want to reach and generate downloadable labels compatible with popular AVERY® 5160 formats.

Move from a database segment to postcards, flyers, thank-you notes, and other personal mail without rebuilding the list somewhere else.

Know Who to Work. Know What Comes Next.